Home Care
Staff are required to use reassurance, consistency, and memory-friendly routines to reduce confusion and distress. Techniques such as clear communication, orientation aids, and sensory prompts may be used to support daily activities. Independence should be promoted wherever safe and possible, while balancing the need for safety and emotional well-being. Staff must respond with patience, empathy, and understanding, ensuring that behaviour is managed without judgement. Training in dementia awareness and best practice approaches is mandatory for all our staff.

